Frequently Asked Questions

Frequently Asked Questions

  • What is ECAS?

    ECAS - Easy Crypt And Share

    ECAS is your company's extended storage in the cloud, which allows your users to store files and share them with others. Users can sync their PC and mobile devices with their ECAS account and have their file available and updated anytime, anywhere.

  • What operating systems can ECAS work with?

    You can connect your PC to ECAS through WebDAV. ECAS works with Windows, Mac and Linux systems innately.

    Here are three examples:

    • Mapped drive in Windows

      You need to perform two steps to set up your ECAS as a WebDAV drive on your PC.

      Important:A valid CA-signed SSL certificate is required for hassle-free WebDAV integration with Windows.

      1. Service WebClient
      Windows OS supports access to WebDAV shares using webclient service. Perform the following steps to start the Webclient service:

      Press the Windows button on the taskbar and search for "webclient" 

      WebClient from Windows

      Select the webclient service. A window will pop up.

      Select "Automatic" at the "Startup type" box. To enable the webclient to start automatically when you start up your PC. Click on "Apply".

      WebClient from Windows

      2. Network Drive mapping
      This step connect your PC to your ECAS. Your ECAS will show up as a mapped drive on your Windows Explorer.

      • Press the Windows button + E simultaneously to bring up your Windows Explorer.
      • Select "This PC" on the sidebar.
      • Click on "Computer" on the top taskbar.

      WebClient aus der Windows Oberfläche

      • Select "Map network drive". This opoens a pop-up window.
      • Under the "Drive" drop-down box, select a letter. (This will be the name of your mapped WebDAV drive.)

      WebClient aus der Windows Oberfläche

      • Under "Folder", enter the complete WebDAV path from your profile. Important: Do not use a IP as Windows does not support this.
      • Check the "Reconnect at sign-in" box so that your PC will automatically reconnect to ECAS each time you logon.
      • Check the "Connect using different credentials" box, if required.
      • Click "Finish" to connect to your ECAS.

    • Ubuntu - Filemanager Nautilus

      To show an example of the integration of WebDAV under Linux, we configure the file manager Nautilus in Ubuntu

      1. As a first step, open the file manager and then selet "Connect to Server" from the menu on the left.

      2. This opens a dialog window where the server address must be specified. Note that the protocol is davs and not https. The server name, and then the full path must be specified for user directory. The server name and the path can be read in the WebUI of ECAS under "Profile".

      3. Once the server has been successfully connected, a dialog for entering credentials will be shown. (Please use the login name in the user name field). After sending the credentials, the content of WebDAV drive appears.

    • Mac OS X ab 10.9

      Add ECAS with Mac OS X

      1. Copy your WebDAV path. Log on to your ECAS and click on the ECAS logo in the top left corner. Your complete WebDAV path will be displayed in the middle. Mark your WebDAV path and copy it with cmd + c.

      Copy WebDAV path

      2. Open the finder

      Open the finder

      3. Press apple / cmd + K simultaneously

      press cmd + k

      4. Enter the WebDAV path of your ECAS drive

      Add drive

      5. Enter your ECAS username and ECAS password

      Add drive

      6. If you want to integrate ECAS permanently and automatically, open the System Preferences of OS X and select user groups.

      Integrate ECAS permanently

      7. In the User window, select login items and add another point with +

      new object

      8. From the Finder window select your ECAS drive from the left column and click Add.

      Add new drive

      ECAS will automatically be embedded at every start of OS X

  • What is a Crypto Container

    A Crypto Container is a special storage area, which is protected by cryptographic methods. The Crypto Container that comes with ECAS is created using "LUKS" (Linux Unified Key Setup) and employs the AES-256 encryption standard with a 512-bit key.

  • What ECAS models are available for subscription?

    ECAS is available in 3 variants. Choose between the hardware ECAS-BOX or the Virtual Appliance or the "hoste-in-Germany" ECAS Cloud Appliance. While the Hardware Appliance and Virtual Appliance run on your network, the Cloud Appliance is up and running immediately upon purchase as it is a hosted service. In all 3 variants, your files remain under your control.

    • Hardware Appliance

      Hardware Appliance

      Hardware, software abd operating system. Operationally Ready Desktop device for use in your own network.

       hardware appliance icon

    • Virtual Appliance

      Virtual Appliance

      Very easy to install solution; includes the operating system for use in your virtual environment (for example, VMware, KVM, Hyper-V)

       Virtuelle appliance icon

    • Cloud Appliance

      Cloud Appliance

      Immediately usable online solution with its own operating system and its own database in a Crypto Container. The provider simply provides the infrastructure but has no access to your files.

       cloud appliance icon

  • What is WebDAV?

    WebDAV stands for Web-based Distributed Authoring and Versioning. WebDAV ist a standard for providing files over the internet.

    ECAS is versatile and can be easily added as a WebDAV mapped drive to your Windows, Mac or Linux systems. With the hundreds of WebDAV mobile apps available, you can access ECAS with your mobile device to view or send files or perform a variety of other cuntions depending on the app's capability. You can access your files from anywhere securely, edit them or share them with third parties.

  • Tips and tricks for web browsers

    • My folder in Safari is empty? How can that be?

      For users who use the Safari browser, you may encounter empty folders, even though files exist in the folders. The problem is due to a bug in Safari. Restarting the browser or deleting cookies may help. This problem does not happen with other browsers like Firefox and Chrome.

    • How do I move or copy files / folders

      To move / copy a file or folder to another location, first select the desired files or folders. Then click on the appropriate icon (read more udner "What do the icons in the web interface mean?"). Next, navigate to the target directory and click on the "Move/Copy to here" Icon.

       

    • Can I recall the files I have shared with others?

      Under the "Shared" tab, you will see a listing of all your invitations and your share activities. Click on the invitation or share activity and a window will come up showing you the details of the activity. To "recall" the file, click on the "Deactivate" button and the link sent to the recipient will be disabled. If you want to re-activate the link, you can still do so within an hour of the disablement. After an hour, the share link will be permanently deleted, and the activity listing removed from the "Shared" tab.

    • How do I unmark selected files and folder?

      A simple click on the icons above your files is sufficient to remove the files and folders selection. With on click, all selection is lifted or "un-selected".

      demarkieren

  • What do the icons in the web interface mean?

    weboberflaeche icons

  • Why does DOMOS indicates different storage limits than for ECAS?

    The diff. storage limits comes from diff. methods of calculation. In such case the indicator in DOMOS is calculated with Mebibyte (MiB). The indicator in ECAS is calculated in Megabyet (MB). The conversion of Megabyte is 1000 Byte, where Mebibyte is calculated with 1024 Byte. This can result in small differences at the indicator.

  • I forgot my PIN? What can I do?

    No problem! You can find the PIN in the "Share" tab. Click on the particular invitation or share activity and you can see the PIN in the pop-up window. A subsequent chage of the PIN is not possible.

  • How can I save my pfSense® configuration online?

    In order to make the pfSense® configuration available online, you can also save it on your ECAS system. To save the configuration, please follow these steps:

    1. Create a backup using your pfSense® interface

    Safe your pfSense® configuration

    2. Copy the locally saved configuration file to the temporary storage

    Copy configuration file

    3. Enter the ECAS network and insert the file

    Copy pfSense® configuration

    After successful copying, the configuration file of your pfSense® is available locally and online. You can also perform this operation for all other products.

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